tkgme's Privacy Policy

Last Updated: January 2026

This Privacy Policy ("Policy") is issued by the tkgme platform ("Platform", "we", "us") and applies to the https://tkgme.lat website and all related services. The purpose of this Policy is to clearly inform you about what types of information we collect, why we collect it, how we use it, and how we keep it secure.

By using tkgme's services, you agree to the terms of this Privacy Policy. If you do not agree with any part of this Policy, please refrain from using our services.

We collect two types of information from you — information you provide directly, and information collected automatically. Each category is described in detail below.

2.1 Information You Provide Directly

The information you provide during account registration and use of our services includes:

• Full name and username
• Valid email address
• Mobile phone number (particularly the number linked to bKash, Nagad, or Rocket)
• Date of birth (for age verification — only users aged 21+ may access the service)
• Residential address
• ID or identity document details (when identity verification is required)
• Financial transaction information (deposit and withdrawal records)

2.2 Automatically Collected Information

When you use our platform, certain information is collected automatically through technical means:

• IP address and approximate geographic location
• Browser type, version, and operating system
• Device type and unique identifier (device ID)
• Session duration, page views, and navigation patterns
• Information obtained from cookies and similar tracking technologies
• Referral URL and information about how you arrived at our site

2.3 Payment-Related Information

We collect information related to your payment methods. tkgme currently processes transactions via bKash, Nagad, Rocket, Upay, and bank transfer. We store only the information necessary to confirm and process transactions. Full payment processing takes place within the secure environment of the relevant payment service provider.

Collected information is used for the following purposes:

• Account Management: To create, verify, and keep your account secure.
• Service Delivery: To properly operate betting, slots, live casino, and other gaming services.
• Financial Transactions: To process deposits, withdrawals, and bonuses.
• Customer Support: To help resolve your issues via 24/7 live chat and email.
• Security & Fraud Prevention: To detect suspicious activity and keep your account secure.
• Responsible Gaming: To monitor playing patterns and help prevent gambling addiction.
• Communications: To inform you about important account updates, security alerts, and changes to our services.
• Legal Compliance: To comply with applicable laws and regulations.

tkgme does not generally share your personal information with third parties. However, information may be shared in the following limited circumstances:

4.1 Service Providers

Trusted third-party service providers who assist in operating our services (such as payment processors and technology infrastructure providers) may receive only the information necessary to perform their specific tasks. All such parties are bound by strict confidentiality agreements with us.

4.2 Legal Requirements

We may be required to provide information in response to court orders, legal obligations, or legitimate requests from government authorities. In such situations, we will endeavor to notify you to the extent permitted by law.

4.3 Fraud & Manipulation Prevention

Limited information may be shared with investigative agencies to prevent cyber fraud, money laundering, or other illegal activities.

tkgme uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored in your browser that help us recognize you when you return to our website.

We use the following types of cookies:

• Essential Cookies: Necessary for the core functionality of the website; these cannot be disabled.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Used to gather statistics on website usage.
• Security Cookies: Used to detect and prevent fraud.

You can manage cookies through your browser settings. However, disabling certain cookies may limit the functionality of the platform.

To ensure the security of your information, tkgme has implemented multiple layers of technical and administrative safeguards:

• SSL/TLS Encryption: All data transferred between you and our servers is protected by industry-standard SSL encryption.
• Encrypted Data Storage: Sensitive data at rest is stored in encrypted form.
• Access Controls: Only authorized personnel can access the information they need.
• Regular Security Audits: Regular security reviews are conducted to identify potential vulnerabilities.
• Two-Factor Authentication: An additional verification layer to protect your account.
• Automatic Session Timeout: You are automatically logged out after a period of inactivity.

We retain your personal information only for as long as necessary to fulfill the purpose for which it was collected or to meet legal obligations.

• Active Accounts: Information is retained for as long as the account remains active.
• Closed Accounts: Information is retained for a defined period after account closure within legal limits.
• Financial Transaction Records: Retained for the period required by financial regulations.
• Legal Disputes: Relevant information may be retained until a dispute is resolved.

Once the retention period ends, we securely delete or anonymize your information.

You have the following rights regarding your personal information:

• Right to Access: The right to know what information we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your information in certain circumstances.
• Right to Restrict Processing: The right to limit the processing of your information in certain cases.
• Right to Data Portability: The right to receive a copy of your collected data and transfer it elsewhere.
• Right to Object: The right to object to the processing of your information for specific purposes.

To exercise these rights, please contact our support team. We provide assistance via 24/7 live chat and at [email protected].

tkgme is a service for users aged 21 and above only. We do not knowingly collect personal information from anyone under the age of 21.

If we are informed that we have inadvertently collected information from someone under the age of 21, we will immediately close that account and delete the associated information. If you have any information regarding this, please notify us at [email protected].

Our platform uses technology from game providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and others). These third-party service providers have their own privacy policies. We are not responsible for their data practices.

Our service does not contain links to third-party websites, and we take no responsibility for the privacy practices of any external websites.

We may update this Privacy Policy from time to time. If any significant changes are made, we will notify you via your registered email address or through a notice on the platform.

The date of each update will be noted at the top of this page. If you continue to use the service after changes have been made, you will be considered to have accepted the terms of the revised Policy. We encourage you to review this Policy regularly.

tkgme is committed to responsible gaming. We analyze your gameplay data to identify unusual or high-risk behavior and proactively offer assistance when needed. This use of information is carried out solely for your protection.

For more details on responsible gaming, please visit our Responsible Gaming page.